Shipping Policy

At Baby's Haven, we strive to provide our customers with a seamless shopping experience, which includes a reliable and efficient shipping process. We currently ship to addresses within Australia yet can arrange for overseas shipping on request. Orders are usually processed and shipped within 1-5 business days of purchase, subject to public holidays and freight companies abilities to process orders.

Once shipped, customers will receive a tracking number via email, which can be used to track the status of their shipment.

For heavier and bulky items, we recommend taking out freight insurance to protect against any potential damage during transit. Please note that the freight company is responsible for any damage incurred during shipment, as we do not ship the products ourselves. We work with third-party businesses to get our products to our customers, and we rely on their expertise to ensure that each shipment arrives at its destination in good condition.

We understand that shipping can be an expensive part of the shopping process, and we aim to keep our shipping costs as low as possible. However, please note that shipping costs may vary depending on the size and weight of the item being shipped. Our shipping rates are calculated based on the weight of the package, and any applicable taxes and fees.

This policy is subject to change without notice. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are committed to providing our customers with the best possible shopping experience, and we will do our best to address any concerns you may have.